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Help Center Home Page
We've designed Thinkwell products so that professors and students can use them with a minimum of technological know-how. If problems do arise, we're more than happy to help!
First, check our online support documents.
- System and Software Requirements
outlines both the minimum and recommended system and software set-up your computer needs to run the Thinkwell product.
- Frequently Asked Technical Questions
provides answers to users' common problems. If you have a question, check here first. Chances are, somebody else has already asked it!
- Cookie Issues Guide
addresses common cookie problems.
- Download Center
includes links to download the Thinkwell Player and "plugins" that add features to your browser required to use some Thinkwell products. You can also download the browsers themselves.
- Connection Speed
provides tips for speeding up your connection if you are experiencing delays on the Thinkwell website.
- Technical Support
is available 6 days a week to address any questions you have.
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